Updated 26 June 2017
Dear valued customer,
We regret to inform you that due to labour shortage, we are currently facing operational constraints in the port of Bremerhaven, Germany. Until these challenges are resolved, we are investigating all options to secure alternative solutions to discharge cargo and to minimise the disruption caused to your business.
In order to deliver your cargo in a most timely manner possible under the current circumstances, vessels on AE10 Westbound service, normally calling MSC gate in Bremerhaven, will be diverted to Wilhelmshaven for the next 12 weeks.
Should your cargo be directly impacted, a customer service representative will reach out to you to find individually tailored solutions. You will continue to receive relevant information and personalised communication, providing all the details of the revised transport plan, including any changes to ETA of your cargo. We apologise for the inconveniences that these contingencies may cause your business - and thank you for your understanding.
Please reach out to our customer service teams if you have any further concerns: https://www.seagoline.com/offices